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FAQ

  • How long will it take for my order to be completed?
    Depending on how busy we are, on average it will take 5-10 business days, In which time you will receive an email to come pick it up at the school.
  • Do you sell anything larger then a 3XL?
    We do not have any sizes larger then a 3XL in stock. However, if you are in need of a larger size we can work with you on special ordering them for you.
  • Can I return an item that I accidentally ordered and don't need?
    Unless the item is joggers we do not accept returns. Each item is specifically made for you based on color, size and design. If Joggers are returned do to incorrect size, they must not be washed nor worn. PTO Marketplace reserves the right to refuse a return based on the condition of the garment. You will be allowed the opportunity for an exchange not a return.
  • How do I know what size to order for Joggers?
    Measurements: (In Inches) S M L XL 2XL 3XL Inseam Length: 31 31 ½ 32 32½ 33 33 ½ Waist Width 11 13 15 17 19 21 Features 7.2 oz., 60% Cotton/ 40% Polyester Charcoal grey contrast drawcord and side entry pockets (except black heather, which has black) Three-needle covered elastic waistband with external drawcord 1x1 rib cuffs with spandex for stretch and recovery Modern fit in a lightweight fleece Differential rise for a better fit Tapered leg
  • What is the quality of your Crew Necks and Hoodies?
    Features 8 oz., 50% cotton, 50% polyester Heather Sport colors: 60% polyester, 40% cotton 1x1 ribbed collar, cuffs and waistband with spandex Double-needle stitching throughout Pill-resistant air jet yarn Set-in sleeves Tear-away label
  • How do I care for my spirit apparel?
    To ensure the longevity of the decal, we recommend ironing it inside out and washing it on cold. Please note that all items are non-refundable, so be sure to select the perfect size and color for your needs.
  • What are the hours the PTO Marketplace is open?
    We are open Monday, Wednesday, and Fridays from 12:00-2:00
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